Privacy Policy Overview

We are committed to maintaining your confidentiality and safeguarding all personal data collected through our platform according to Malaysia’s regulations.

Data We Collect

Personal information is collected when you interact with features and request details.

• Contact details such as name, email, and telephone are requested only for communication purposes.
• Usage metrics and site interaction analytics are captured to enhance service functionality.
• Technical information includes your device, browser type, and reference URLs for security.
• Feedback and survey responses are stored to refine our country dossier offering.

How Your Data Is Used

Data helps us improve research delivery, personalize insights, and support platform reliability.

• We respond to your queries using your submitted details for prompt and accurate communication.
• Platform improvements are guided by analysis of aggregate usage statistics and trends.
• Technical data is monitored to detect and prevent potential security risks or misuse.
• Any anonymized feedback informs our approach to future content and dossier updates.

Our Legal Basis

All data processes comply with Malaysia’s Personal Data Protection Act and related laws.

Processing is justified for requested services, platform administration, and user security. Consent is always requested when needed.

Information Sharing

We respect your privacy and limit any data sharing to necessary contexts only.

• Third-party contractors may access details only to improve maintenance, security, or service delivery.
• No individual data is sold, transferred, or used for unrelated marketing purposes.
• Regulatory disclosures occur only if required by Malaysian law or similar obligations.

Keeping Data Secure

We use up-to-date administrative, technical, and physical controls to prevent misuse, loss, or unauthorized access. Data is encrypted during transfer and stored securely in controlled environments. Only authorized personnel have access as needed.

Your Rights

You have rights over your personal data, subject to applicable legislation.

• Request confirmation of your data held and access to relevant details.
• Rectify or update information found to be incorrect or incomplete.
• Request deletion or restriction of data if legally appropriate.
• Object to certain processing for direct marketing or research purposes.

Cookies and Tracking

Cookies track basic preferences, manage sessions, and gather aggregate analytics for better user experience. See our cookie policy for details.

See Cookie Policy See Cookie Policy

Privacy Contact

Please direct any privacy query to our team using the contact details provided here.

Policy Changes

Any updates to our privacy statement will be published with revised dates on this page and are effective immediately upon posting.